The text message programme run by ScalingEdge Ltd: what we send, how often, and how to stop.
Effective date: 9 November 2026
ScalingEdge Ltd ("Scaling Edge", "we", "us") runs a text message programme for people who have asked to hear from us. We send confirmations of calls you have booked, appointment reminders, changes to a booking, replies to your questions, updates about work in progress, and offers and updates about our services.
You join by giving us your mobile number and ticking the consent box on one of our forms. The box is never ticked for you. The wording next to it reads:
By providing your phone number, you consent to receive automated text messages and phone calls, including pre-recorded messages and AI-generated voices, from ScalingEdge for marketing and service communications. Reply STOP to opt out at any time. Message/data rates may apply. View our Privacy Policy at https://scalingedge.ai/privacy-policy-1
You can see the form and that wording in place on our SMS opt-in page. We keep a record of each consent and when it was given.
You do not have to agree to text messages to work with us, book a call, or buy anything. You can leave the box unticked and still use everything else.
Message frequency varies with what you have signed up for and where you are in a conversation with us. Service messages such as booking confirmations and reminders are sent as they are needed. Marketing messages are sent no more than four times a month.
We do not charge for our messages. Message and data rates may apply from your mobile provider, depending on your plan.
Reply STOP to any message at any time and we will stop texting you. You will get one message confirming that you have been unsubscribed, and then nothing further unless you opt in again. You can also email info@scalingedge.ai and ask us to remove your number.
Reply HELP to any message and we will reply with who we are and how to reach us. You can also email info@scalingedge.ai or call +44 7347 245505.
Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your network and your handset.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not share your mobile number or your text message consent with anyone else for their marketing. Our messaging platform providers process messages on our behalf so they can deliver them to you, and nothing more. Our Privacy Policy explains the rest.
We may update these terms. The latest version is always on this page with its effective date.
ScalingEdge Ltd
20 Wenlock Road, London, England, N1 7GU, United Kingdom
Registered in England and Wales, company number 16214507
Email: info@scalingedge.ai
Phone: +44 7347 245505